The hotel itself is nice. The room was very clean. Every single staff member I interacted with was very kind. They were all very helpful and understanding. When I arrived at Newark at 9pm I ran into issues with my car rental which caused me to get to the hotel until 3am. I kept communication with the hotel staff the whole time and they were very understanding and held my reservation until I was able to get there. Upon arrival they made the check in as easy as possible and gave me some Lindt chocolate (my favorite). They made my night better after the mess I went through with the car rental company. Every area I visited in the hotel (gym, lobby, breakfast area) was clean.
Veronica
2024年2月
Over all the facilities are great, modern and comfortable! I was very impressed with how clean the lobby is kept. Totally recommend to all who travel to this area. Breakfast was outstanding. Variety of hot items and well stocked every morning. Location is perfect. Accessible to highways, stores, restaurants, Walmart, Starbucks etc Front desk staff did a great job throughout our entire stay, very accommodating to our group needs.
Virginia
2023年11月
The whole atmosphere is welcoming. I come to see my mom monthly and it's so close to nursing home. Loved the refillable bottled water station
Deborah
2025年3月
It was clean, modern, quiet. There is plenty of snacks to purchase in the lobby.
Petra
2023年11月
The property was clean, staff were pleasant. We were pleased with our stay.
Marguerite
2025年3月
Unfortunately, we were so tired, we slept past breakfast. However, my family and I were really pleased our room. It was exceptionally clean and spacious...we loved it! We look forward to using TRU by Hilton in our future traveling. Oh yes, the staff made us feel very welcomed. Thank you!
Marlene
2024年8月
The hotel was very neat and modern. Comfortable, minimalistic
Gail
2023年12月
Victor who checked me in was very kind and helpful. We forgot my daughter’s favorite cup when we checked out and I called a few hours later asking if it was found. He personally went to go look for it and found it for us. Breakfast was kind of boring and not many options for hot food. The room could use at least 1 small closet to put thing out of sight
Vincenzo
2024年8月
Very clean and spacious room .. breakfast was good and parking was great
Racheim
2023年11月
The breakfast was fabulous the first day we checked in. And was mostly terrific the rest of the time. The hotel decor and lobby were fantastic to spend time in.
Adam
2022年12月